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Should Customer Service Employees Be Banned From Talking In Front Of Customers?
One of the great things about being an employee is being able to interact with co-workers during the long hours at work. However–and it is a huge ‘however’–employees do need to learn the essential...
View Article7 Simple Strategies For Landing High-Ticket Clients In 2020
It's a big goal for many entrepreneurs: landing those high-ticket, lucrative clients. And it should be, because if you can get 10x the money out of each client, you can focus on doing your work, rather...
View ArticleStop Losing Money: Discover the Power of Community in Financial Investing
People in the news tell you where to invest, but they have their own agenda and it doesn’t make you a better investor. Follow the Money is changing that. Their online platform allows people to...
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Customer Service Lessons For All From Hyatt’s Dramatic Call Center Overhaul
Whether your business is a mom & pop operation (or pop & pop or a mom & mom) or a larger operation with a cast of hundreds of agents, the contact center (call center) is a key element in...
View Article5 Resume Tips For Teachers Moving From The Classroom To Corporate
When teachers are not happy, neither are our students—and that's a personal, professional, and global economic loss. If you're a teacher who is struggling, here are some resume tips to help you make a...
View ArticleCEO Runs Her Cybersecurity Company From Sweet Home Chicago
Ning Wang has traveled a long road to become CEO of Offensive Security, a company offering highly specialized training in cybersecurity for clients ranging from the U. S. Army to Amazon.
View ArticleTake A Trip To Beam Street For A New Kind Of Dentist
The Beam Street dentists and co-owners – Heather Kunen, 31; Jason Lin, 30; and Lewis Chen, 29 – insist they are giving the people, make that young people, what they want in New York City.
View ArticleShould You Launch Your Startup With A Simple Or Advanced App
If you launch a simple app to validate your idea, you risk losing customers’ interest but can benefit from a quick and inexpensive validation test. If you launch an advanced app, you risk wasting a lot...
View Article‘Little Women’ Is A Great Business Movie For Everyone—Especially Men
"Little Women" is a great movie not just about family, but about business. Gerwig has given choice and agency to all of her characters. The result is a story of empowerment that appeals to everyone,...
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What Do Great Leadership Training Programs Have In Common?
Leadership is an acquired skill; Some are better than others. However, everyone could utilize a training program to improve their leadership strategy. Here's what these programs have in common.
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5 Critical Reasons Parents Should Model Entrepreneurship Skills Daily
Demonstrating entrepreneurial skills with your children is more important today than ever before in history. Here are five reasons why all parents should take this new age seriously.
View ArticleWhy ‘Alpha Dogs’ Make Poor Leaders In Startups
Some people see the alpha as the paradigm of the good leader: hard-charging, decisive and highly competitive, but alphas—male or female—don’t make effective entrepreneurial leaders.
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10 Skills Every Sales Development Rep Needs to Master in 2020
From where I stand — as the manager of an inside sales team — one thing about sales development has become increasingly clear. The standard process for SDRs or BDRs (whatever your organization calls...
View ArticleCalifornia’s AB5 Leaves Women Business Owners Reeling
Women are the fastest growing group of business owners in the country. Many are speaking out against California's new gig-worker law, which they say is limiting their freedom to earn a living the way...
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